Faculty and Staff

Step 1: Familiarize yourself with your Mercy email account

Step 2: See what mobile devices Mercy University supports

Step 3: Find cell phone plan discounts

If you’re shopping for a new cell plan or thinking of re-upping with your current carrier, you might be able to save some money. See mobile discount plans available to faculty and staff.

Step 4: Get Mercy University free mobile app

Step 5: Secure your devices, data, and identity

Step 6: Create a backup plan for your data

Don’t wait for a hard drive crash. Set up a backup plan now and avoid a meltdown later.

Step 7: Connect to Mercy’s network and the internet

Step 8: Locate computer labs and printers

Step 9: Review available resources on IT website

Getting help with technology

The IT helpdesk is available to help faculty and staff at helpdesk@mercy.edu  or by calling (914)674-7526.

OBTAINING YOUR MERCY UNIVERSITY CONNECT ACCOUNT

• Log onto https://connect.mercy.edu
• Click on "Get your Username and Password"
• Enter the required information
• Click Submit.
• This will provide you with your username and pin number for Mercy Connect and Blackboard, the University's online course system.

LOGGING INTO MERCY CONNECT

• Enter your Username and Password
• Click Login

ACCESSING YOUR @MERCY.EDU E-MAIL

• Click E-mail on the top right on Mercy Connect
• This will take you to your @mercy.edu e-mail account