The Office of Information Technology Update | March 18

Mercy College seal

 

Dear Students,

Below, please find important information as you continue your academic programs online. IT Services is available 24X7 to assist you @ HelpDesk@mercy.edu or via phone at (914)674-7526 Visit our website @https://www.mercy.edu/it

Microsoft Office & OneDrive

Get a free copy of Microsoft Office: https://www.mercy.edu/microsoft

Store your files and documents on Microsoft OneDrive with 1 TB of free storage.  OneDrive can be accessed after you login to your College email account @ https://email.mercy.edu.  Once you login, click on the “App launcher” on the top left and click “OneDrive.”

Adobe Software

Adobe announces free temporary licenses for Adobe Creative Cloud for students to work at home on their own PC or Mac. Link here - temporary licenses are currently set to expire May 31st.

Wi-Fi & Internet Services

Altice USA & Optimum are offering free Wi-Fi for students (*conditions apply). To enroll in Optimum's free service, call 866-200-9522, or go to https://www.alticeusa.com/news/articles/feature/corporate/altice-usa-brings-free-broadband-k-12-and-college-students-during-coronavirus-pandemic

Verizon announced it would not charge late fees or disconnect accounts for an indefinite amount of time.

Technology Discounts

Mercy students are eligible for discounts on technology products from Verizon, Dell, Apple, and other vendors. Visithttps://www.mercy.edu/services/mercy-technology-discounts

Cyber Security Tips

IT Services has seen an increase in phishing and social engineering scams due to the coronavirus situation. IT services advises the College community to remain vigilant for scams related to COVID-19. Cyber actors may send emails with malicious attachments or links to fraudulent websites to trick victims into revealing sensitive information or donating to fraudulent charities or causes. Please exercise caution in handling any email with a coronavirus or COVID-19-related subject line, attachment, or hyperlink, and be wary of social media pleas, texts, or calls related to coronavirus or COVID-19.

IT Services encourages the following precautions:

External Email Alerts

All incoming emails to Mercy College email accounts from external parties will have a pre-fix in the subject of the message and a disclaimer in the body of the message. This text will only appear if the email is coming from an external email system.  

IMPORTANT NOTE: If you see this disclaimer text in the subject and body of an email you receive, please exercise caution when clicking on any links or opening attachments. You should never provide sensitive or confidential information such as usernames and password when responding to such emails. 

If you have any questions, please contact the Help Desk at 914-674-7526.