Ask Mav

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Mercy Mav

Ask Mav

Mav is here to help answer all of your questions about Mercy University. He is your personal assistant that will help answer questions 24/7 and guide you to the best resources.

Mav can answer questions about: Technology, Admissions, Athletics, Financial Aid, Residential Life, Campus Life, Academic advising, and much more! 

Tips For Asking Mav Questions

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Mav Can Answer Questions Across the Site

Mav is available across the Mercy site in the blue and white box that pops up with the message "May I help you?"

Click on the box to type in your question.
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Keep questions direct

Mav can help you to find the answers you need, but will work best if you ask one question at time and keep the questions focused on one topic.
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Mav Speaks Multiple Langauges

Mav is able to answer questions in English, Spanish, Chinese and Vietnamese.

Please feel free to ask questions in the language you are most comfortable with.
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Mav can Answer General Questions

Mav can't access account or person-specific information, but can help you get in contact with the correct department so that they can help.
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Mav can Help You Get in Touch with a Department

If you would like to get in touch with a department directly just type "Contact Department".